FAQ
WHAT IS A MANAGED SERVICE PROVIDER (MSP)?
A managed service provider is an IT Company that focuses on proactive support, provides software & hardware, and improves employee productivity.
WHAT IS A BREAK FIX IT COMPANY?
A break/fix company is an IT Company that waits for you to call when something is broken.
IS JOB TECHNOLOGIES AN MSP OR A BREAK/FIX COMPANY?
While we do take calls when things break, JOB Technologies is 100% focused on fixing tech issues before they happen to you. We do our best tech support work when we have a relationship with the people we support.
CAN YOU FIX MY WI-FI?
Many factors can play into poor business Wi-Fi. We can provide on on-site network evaluation and recommendations free of charge.
WHAT’S INCLUDED WITH YOUR MANAGED SERVICES PACKAGE?
JOB Technologies managed services include all the support, software (business & security), hardware, and technical advisory that your business IT needs.
HOW DO YOU DETERMINE PRICE?
Our managed services pricing is dependent on your business, after defining your needs, a price per computer or user is shared in a proposal.
WILL YOU FIX MY HOME PC?
JOB Technologies only offers residential support to the employees of their business clients. We will happily assist in finding you a quality local person/company to work on your home PC or network.
DO YOU SPECIALIZE IN ANY TYPE OF BUSINESS?
We specialize in Dental & Medical. We take on-going training as it relates to HIPAA IT compliance. We still provide tech support for every other type of business, including home services, automotive services, education, municipal services, industrial, and manufacturing.
DO YOU USE MICROSOFT OF GOOGLE?
We support both!
CAN YOU HELP ME GET CYBER INSURANCE?
We can evaluate your business and let you know if cyber insurance is needed, if you can get it, or what you need to do in order to get it. We work with multiple insurance companies to make sure you’re getting exactly what you need.