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CALL US TODAY

(563) 513-2030

OPERATING HOURS

MON-FRI: 8:00am-6:00pm

Questions

FAQ

WHAT IS A MANAGED SERVICE PROVIDER (MSP)?

An IT Company that focuses on proactive support, provides software & hardware, and improves employee productivity.

WHAT IS A BREAK FIX IT COMPANY?

An IT Company that waits for you to call when something is broken.

IS JOB TECHNOLOGIES AN MSP OR A BREAK/FIX COMPANY?

While we do take calls when things break, we are 100% focused on fixing issues before they happen. We do our best work when we have a relationship with the people we support.

CAN YOU FIX MY WI-FI?

Many factors can play into poor Wi-Fi. We can provide on on-site evaluation and recommendations free of charge.

WHAT’S INCLUDED WITH YOUR MANAGED SERVICES PACKAGE?

All the support, software (business & security), hardware, and technical advisory that your business needs.

 

HOW DO YOU DETERMINE PRICE?

Pricing is dependent on your business, after defining your needs, a price per computer or user is given in a proposal.

WILL YOU FIX MY HOME PC?

Sadly, we had stopped our residential services. We can still assist in finding you a good local person/company though

DO YOU SPECIALIZE IN ANY TYPE OF BUSINESS?

We specialize in Dental & Medical. We take on-going training as it relates to HIPAA compliance. We still provide tech support for every other type of business, including home services, automotive services, education, municipal services, industrial, and manufacturing.

DO YOU USE MICROSOFT OF GOOGLE?

We support both, but our preference is Microsoft 365.

CAN YOU HELP ME GET CYBER INSURANCE?

We can evaluate your business and let you know if cyber insurance is needed, if you can get it, or what you need to do in order to get it. We work with multiple insurance companies in Dubuque to make sure you’re getting exactly what you need.

Let’s work together

Saving you time, money, and frustration. Since 2018.

Your Freindly Neighborhood IT GUYS

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